In a growing practice, new patient capacity will be very different than in a mature practice. Unfortunately, many mature practices continue to manage things as though they are still young, and therefore they never optimally turn the corner to stability. One of the key factors in making that change is to appropriately manage your new and return patient volume. Changing to managing your practice volume actively (instead of passively) will pay big dividends from both a practice stability and future enjoyment perspective.
Because your personal capacity has limits, there will be a hard ceiling on the practice volume you are able to achieve; if you are working on your practice properly, you will define this metric in advance of running into that ceiling. As you begin to approach your capacity, you will have some decisions to make around adding extra support (CA or DC).
A nice tactic is to use PVA to figure out how to ramp up (or cool down) a practice from a volume perspective. Let’s use an example to illustrate this point; imagine the practitioner has a capacity to see 220 return visits a week but would ideally not like that number to go above 90% until they can get a CA or DC trained appropriately: LOGIN TO READ MORE